Involve Asia Privacy Policy


Effective Date: 19th October, 2023

Thank you for visiting the Involve Asia affiliate network website located at app.involve.asia (the "Site"). Involve Asia ("we", "us") is committed to protecting the privacy your personally identifiable information. We provide this privacy policy ("Privacy Policy") in order to explain our online information practices and the choices you can make about the way your information is used by us. You must agree to this Privacy Policy, in its entirety, including our use of cookies in order to: register an account ("Account") with the Involve Asia affiliate network ("Affiliate Network") and log-into your Account as member of the Affiliate Network. Your acceptance of both this Privacy Policy and our use of cookies on the Site shall be deemed a blanket acceptance of such Privacy Policy and cookie usage for all future attempts to log-in and access your Account. If you do not agree to this Privacy Policy in its entirety, you are not authorized to register for an Account on the Affiliate Network.

Privacy Policies Used in Connection with Your Subscription When you register for an Account on the Affiliate Network, we use a password-protected third party portal to store your personal information, and we may share your personal information with such third party ("Third Party Agent") as is necessary for the performance of your Account and the Affiliate Network.

Personally Identifiable Information We collect personally identifiable information when you register for an Account or otherwise choose to provide personally identifiable information to us. Personally identifiable information is any information that can be used to identify or locate a particular person or entity. This may include, but is not limited to: business entity name and/or your title with the applicable business entity, as well as your personal and/or business entity related e-mail address, mailing address, daytime and/or cellular telephone numbers, fax number, account information (or other information that we require in order to pay any amounts due to you under the Affiliate Network) and/or any other information requested on the applicable Subscriber registration form. For purposes of this Privacy Policy, your account information shall be considered "Sensitive Information."

Non-Personally Identifiable Information We may collect certain non-personally identifiable information about you when you visit certain pages of this Site and/or register for an Account on the Affiliate Network, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows '98 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink), and share such information with our Third Party Agent. We use the non-personally identifiable information that we collect to improve the design and content of the Site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze Site usage.

Cookies and Web Beacons To enhance your experience with the Site, we use "cookies." You cannot register to the Subscription or log-in to the Affiliate Network without agreeing to accept the cookies that we use with the Site. For more specific information on the cookies we use, please see Exhibit A, below. Cookies are small packets of data stored on your computer. Cookies are used by your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. We use cookies to understand Site usage and to improve the content and offerings on the Site. You may set your browser to warn you that cookies are in use, or to block the use of cookies. Most browsers are set to accept cookies. If your browser is not set to accept cookies, certain uses of the Site may require you to go to your browser user preferences to enable cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you change computers, operating systems or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser. To find out more about cookies, please visit www.cookiecentral.com
We may additionally collect information using Web beacons, which are commonly referred to in the industry as web bugs, pixel tags or Clear GIFs. Web beacons are electronic images that may be used on the Site, in your Account, or in our emails to deliver cookies, count visits and determine if an email has been opened and acted upon.

End User Information We do not collect personally identifiable information about your end users. However, we do use cookies to track anonymous traffic data about your end users. When end users who visit member affiliate sites click on the advertisement(s) they have chosen to display through their Accounts on the Affiliate Network, we will utilize cookies and/or web beacons to track such end users activities at our advertiser site(s). In certain circumstances, we may use cookie-less tracking methods to track such end users.

Use of Information We use your personally identifiable information: (a) to send you information regarding your Account and the Affiliate Network; (b) to track your compliance with the Terms and Conditions ("Terms and Conditions"); and/or (c) for validation, suppression, content improvement and feedback purposes. You agree that we, or our Third Party Agent, may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your Account on the Affiliate Network.

Information Sharing As a general rule, and other than in connection with the limited exceptions set forth below, we will not sell, share or rent your personally identifiable information to or with others. Notwithstanding the foregoing, we may, from time to time, provide such information to certain third-party administrative vendors for efficiency purposes in providing administrative or program management services in connection with your Account. Any third-party vendor so used has agreed to protect the confidentiality of information provided by us.
Further, we reserve the right to share your personally identifiable information: (a) where required by law, or requested by a court of competent jurisdiction; (b) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock; (c) where you are in violation of this Privacy Policy, the Terms and Conditions and/or Services Agreement; (d) in the case of a dispute; or (e) where we determine, in our sole discretion, that such disclosure is necessary to protect our rights and/or a third party, or necessary to protect us from liability of any kind. The aforementioned includes exchanging information with other companies and organizations for fraud protection.

International Transfer of Data As part of your membership in the Affiliate Network, we may transfer information that we collect about you and your end users, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you or your end users are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information and permitting the transfer of information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. You consent to the transfer of your information to the United States and the use and disclosure of information about you and your end users, including personal information, as described in this Privacy Policy.

Data Retention Subject to any mandatory obligations to delete data, your information may be retained by us and in our Third Party Agent portal, server logs, databases and records indefinitely.

Third Party Links The Site may contain links to third-party websites ("Third Party Websites"). Please be aware that we are not responsible for the privacy practices of Third Party Websites. We encourage you to be aware when you leave the Site and to read the privacy policies of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Site.

Your Employees Your acceptance of the terms of this Privacy Policy, in their entirety, shall extend to your employees, if any. You agree that any of your employees that access your Account, or visit the Site under the scope of their employment with you agree to the terms of this Privacy Policy.

Minors We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children. We will never knowingly collect any personal information about individuals under eighteen (18) years of age. If we obtain actual knowledge that it we have collected personal information about an individual under eighteen (18) years of age, that information will be immediately deleted from its database.

Security We endeavor to safeguard and protect our Account holders' information. When Account holders submit personally identifiable information to the Affiliate Network, their personally identifiable information is protected both online and offline. When our registration process asks registrants to submit Sensitive Information (such as bank account information and/or credit card information), and when we transmit such Sensitive Information, that Sensitive Information is encrypted and protected with SSL encryption software. While we use SSL encryption to protect Sensitive Information online, we protect all other user information online and offline. The Third Party Agent servers that we utilize to store personally identifiable information in are kept in a secure physical environment. The Third Party Agent has security measures in place to protect the loss, misuse and alteration of personally identifiable information stored on its servers.
Please be advised that, although we take every reasonable precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot warrant that your information will be absolutely secure. Any transmission of data at or through our Site is at your own risk. However, access to your personally identifiable information is strictly limited, and not accessible to the public. Only employees, and third party agents, that need the information to perform a specific job are granted access to personally identifiable information. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our written firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personally identifiable information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
You acknowledge that you provide your personally identifiable information to us with knowledgeable consent and at your own risk.

Deleting and Updating Your Information

Overview
We respect your right to privacy and control over your personal data. This "Delete Your Account" feature allows you to permanently remove your account and associated data from our platform. Please read this section carefully to understand the process and implications of account deletion.

Account Deletion Process
To delete your account, log in to your profile on Involve Asia official mobile app on App Store iOS or Google Play Android and navigate to the Account Settings section. Select ‘Delete Account’ under ‘Account Settings’. For security purposes and to avoid unauthorised deletion of your Account, you will receive a code for authorising deletion of your Account on your email address registered with your account. Please enter this code to delete your account permanently. You will receive an email on your registered email address confirming that your account has been deleted immediately upon completing the foregoing steps to delete the account.

Data Deletion
Upon initiating the account deletion process, your personal data will be flagged for deletion from our active databases. We will promptly remove or anonymize all your personal information, including your name, email address, contact information and any other identifiable information. Please note that some data may be retained for strictly necessary purposes, such as record-keeping, fraud prevention, security and to ensure compliance with applicable laws and regulations.

Please take note of these permanent changes when deleting your account:

You will no longer be able to log into Involve Asia with this account.

You can no longer access or retrieve any performance reports, analytics and/or related data, generated and recorded on this account.

You permanently forfeit your pending, current and future earnings to Involve Asia and will not be able to recover them at any point in the future.

If you have any sub-users under your account, all of them will be automatically deleted from this account.

Communication Preferences
After account deletion, you will no longer receive promotional emails or notifications from us.

You may still receive administrative communications, such as account-related notifications or updates.

Data Backup and Retention
Our regular data backup processes may retain your information for a limited period even after account deletion for strictly necessary purposes, such as record-keeping, fraud prevention, security and to ensure compliance with applicable laws and regulations.

Backed-up data will be securely stored and inaccessible for any operational purposes.

Third-Party Services
If you accessed our platform through a third-party service (e.g., Google, Facebook, Apple), please review their privacy policies regarding account deletion and data handling.

Read more about our Facebook Deletion Instruction here and Google Data Deletion Policy here.

Third Party Software Service Providers for Analytics
We may use UXCam, which is an analytics solution. UXCam may record: Screens visited, Interaction patterns (such as screen actions, gestures: taps, scrolls) and Device details (Type, Version, Model, Operating System). We are using the information collected by UXCam to improve our mobile app.

UXCam does not collect personally identifiable information and does not track your browsing habits across apps. We do not collect your camera visuals or phone gallery images which are considered your personally identifiable information. For more information see Privacy Policy for Information Collected by the UXCam Service.

User Responsibility
It's important to note that once your account is deleted, your data cannot be recovered.

Please ensure you have retrieved any important content or information from your account before proceeding with deletion.

Policy Updates
We may update our privacy policy from time to time. Any changes will be reflected on this page.

We encourage you to review our privacy policy periodically to stay informed about how we handle your data.

For any questions or concerns about our "Delete Your Account" feature or data privacy practices, please contact our Privacy Team at [email protected].

Opting Out of Receiving E-mail You may at any time choose to stop receiving emails containing general information regarding Involve Asia by following the instructions at the end of each such email or by contacting us at [email protected]. Should you be contacted by our Third Party Agent through email, you can follow the instructions at the end of each such email to stop receiving such emails. There may be a short delay of up to several business days while your request is being verified, deployed and processed across our servers. Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your Account, as well as to respond to any inquiry or request made by you.

Notification of Changes We reserve the right to change or update this Privacy Policy at any time by posting a clear and conspicuous notice on the Site explaining that we are changing our Privacy Policy. All Privacy Policy changes will take effect immediately upon their posting on the Site. Please check the Site periodically for any changes. Your continued use of the Site and/or acceptance of our e-mail communications following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.

Contact Us If you have any questions regarding this Privacy Policy, or would like more information on our privacy practices, please contact us at: [email protected].

Exhibit A

More about cookies on app.involve.asia

Using app.involve.asia requires the use of cookies. If you have do not want to accept the cookies for app.involve.asia or from any of our third parties, you won't be able to use our service.

We use a cookie to remember your cookie preferences this has a couple of consequences:

  • If you delete all your cookies you will have to update your preferences with us again.
  • If you use a different device, computer profile or browser you will have to tell us your preferences again.

The cookies used on app.involve.asia are based on the International Chamber of Commerce guide for cookie categories:

For more information about cookies see the Further Reading link below.

Strictly Necessary

'Strictly Necessary' cookies let you move around the website and login to your secure account. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet

We use these Strictly Necessary cookies to...
  • Identify you as being logged in to app.involve.asia
  • Remember things like information you've entered on forms when you navigate to different pages in a single web browser session
  • Help you use specific features like testing tracking links
  • Make sure you connect to the right service on our website when we make any changes to the way the website works
'Strictly Necessary' cookies will NOT be used to...
  • Gather information that could be used to advertise products or services to you
  • Remember your preferences or username beyond your current visit

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee your security or predict how our website will perform during your visit

Here is a list of the cookies we have defined as 'strictly necessary'.

app.involve.asia cookies:

  • PHPSESSID

Cookies provided by 3rd parties:

  • Involve Asia does not currently employ any strictly necessary cookies by third parties

Performance

'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies to...
  • Provide statistics on how our website is used
  • See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites
  • Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising
  • Help us improve the website by measuring any errors that occur
  • Test different designs of our website
Cookies we have defined as 'Performance' cookies will NOT be used to...
  • Remember your preferences or username beyond your current visit

In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.

Using our site indicates that you accept the use of 'Performance' cookies

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you

Here is a list of the cookies we have defined as 'Performance'

app.involve.asia cookies

  • aff_conversions
  • __utma
  • __utmb
  • __utmc
  • __utmz
  • _pmy_visit
  • _pmy_visitor
  • is_returning

Cookies provided by 3rd parties

  • Involve Asia does not currently employ any performance cookies provided by third parties

Functionality

'Functionality' cookies are used to provide services or to remember settings to improve your visit.

We use 'Functionality' cookies to...
  • Remember settings you've applied such as layout, text size, preferences and colours
  • Remember if we've already asked you if you want to fill in a survey
  • Provide proactive live chat sessions to offer you support or submit a trouble ticket
  • Show you when you're logged in to the website
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose
Cookies defined as 'Functionality' will not be used to...
  • Target you with adverts on other websites

Some of these cookies are managed for us by third parties - where this is the case we don't allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you It's also possible that preventing these cookie stops us remembering that you didn't want a specific service.

Here is a list of the cookies we have defined as 'Functionality'.
  • app_user
  • swidth

Cookies provided by 3rd parties

CookieHost
edition.invol.co
network_id.invol.co
networkname.invol.co
networkurl.invol.co
edition.invasia.co
network_id.invasia.co
networkname.invasia.co
networkurl.invasia.co
edition.invl.io
network_id.invl.io
networkname.invl.io
networkurl.invl.io
edition.invle.co
network_id.invle.co
networkname.invle.co
networkurl.invle.co
__lc.serverchat1c.livechatinc.com

Further Reading

Useful information about cookies can be found at:

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